Request for Information Process: 
1. Upon receiving your request, Staples Promotional Products will assign your merchandise request for pricing to a Special Order Representative (SOR). The SOR will contact you directly with any questions and/or provide a final quote via e-mail to you within two business days. 

2. Upon receiving your quote, we will request your approval signature, and ask for confirmation of your billing, shipping and logo/art information. 

3. You will then receive an e-mail order acknowledgment from Staples Promotional Products. 

4. We will provide you with an art proof for your approval. 

5. We will place your order with the Manufacturer. 

6. We will provide you with a final product paper for your approval before production on your order will begin. 

7. We will follow up with the Manufacturer mid-production to confirm your order is "on schedule". 

8. We will obtain tracking number(s) from the Manufacturer and send to you via e-mail. 

9. Once the order is complete, you will receive a quality survey via e-mail. We are very interested in any feedback you have concerning your order experience with us. 

Your final quote will include any applicable vendor minimums, and any other additional charges (i.e. decoration, art, setup, rush, etc.). 

PLEASE NOTE: This site is used for Request for Quote purposes only. Your request for merchandise information will NOT result in placing an actual order until the steps above are completed.